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GetFix LTD

Community & People Engagement Officer

GetFix LTD Hemel Hempstead
35,000 to 50,000
32 - 40 hour


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    GetFix LTD

    Community & People Engagement Officer

    GetFix LTD Hemel Hempstead
    35,000 to 50,000
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £35,000 to £50,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    About GetFix

    GetFix Ltd is a fast‑growing building services contractor working across commercial gas, controls/BMS, social housing, and compliance projects throughout the UK. We’re known for delivering high‑quality work while maintaining strong relationships with clients, residents, and our workforce.

    We’re now looking for a Community & People Engagement Officer to play a key role in recruitment support, resident liaison, social value delivery, and brand engagement.

    This is a varied, people‑focused role that sits at the heart of the business—linking our directors, site teams, residents, and the wider community.

    The Role

    You’ll be responsible for supporting recruitment activity, acting as a key resident liaison point on live contracts, delivering social value commitments, and managing GetFix’s external communications and social media presence.

    This role suits someone highly organised, confident dealing with people, and comfortable balancing office‑based work with site visits.

    Key Responsibilities

    Recruitment & HR Support

    * Support end‑to‑end recruitment: adverts, CV screening, interviews, onboarding

    * Liaise with managers to identify workforce needs

    * Organise inductions and ensure compliance checks are completed (RTW, access cards, etc.)

    * Maintain staff trackers, contacts, HR records, and training matrix

    * Help organise internal events and staff engagement activities

    Resident Liaison

    * Act as the main point of contact for residents on live works

    * Issue appointment letters and coordinate access arrangement, Handle queries, concerns, and complaints professionally

    * Carry out post‑completion satisfaction calls and feedback follow‑ups

    * Work closely with engineers and contract teams to ensure a positive resident experience

    Social Value & Community Engagement

    * Plan and deliver social value initiatives (apprenticeships, school engagement, community days, charity work)

    * Work with clients to meet contractual social value commitments and KPIs

    * Build relationships with schools, charities, and community partners

    * Track and report social value outcomes for tenders and client updates

    Social Media & Communications

    * Manage LinkedIn and Instagram content for GetFix

    * Create posts showcasing projects, people, and community activity

    * Gather site photos, before/after images, and testimonials

    * Support internal communications, newsletters, and branded templates

    What We’re Looking For

    * Experience in recruitment, resident liaison, community engagement, or a similar people‑facing role

    * Strong communication skills—confident, approachable, and professional

    * Well organised with good attention to detail

    * Comfortable using Microsoft Office and basic design/content tools (e.g. Canva)

    * Full UK driving licence and willingness to travel to sites

    Desirable (but not essential):

    * Experience in construction or social housing environments

    * Knowledge of social value frameworks (e.g. TOMs, Social Value Portal)

    * Experience managing business social media accounts

    What You’ll Get

    * 25 days holiday plus bank holidays

    * Bupa private healthcare (after probation)

    * Company‑wide annual events

    * A varied role with real responsibility and visibility

    * The chance to grow with a rapidly expanding business

    To apply:
    Please send your CV and a brief covering statement explaining why you’d be a good fit for GetFix
    Salary description

    £35000.00 - £50000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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