This position will be working within a call centre supporting the team on legal claims.
Legal Assistant
£27,716 + £750 quarterly bonus
Monday to Friday 8:55am to 5:30pm (40hrs per week)
Permanent
Our client is looking for a Legal Assistant to join their team on a permanent basis. They will be responsible for carrying out thorough investigations on claims brought by third parties, including collecting and preparing evidence through to the final response.
The Legal Assistant will:
Owning claims brought by third parties
Collecting and preparing evidence with supporting documents
Providing thorough and accurate reports to enable claim reviews with management
Reach appropriate resolutions to claims, ensuring fair treatment to customers at all times
Work to deadlines set by third parties
Work within timelines provided by the ICO to produce Subject Access Requests
Implement track changes to effectively reduce common issues
The Legal Assistant will receive:
What we are looking for in the Legal Assistant
Previous complaint handling experience is essential
Ability to observe minute details and produce detailed reports
Strong analytical skills, both written and verbal
Ability to effectively organise and prioritise your own workload
Must be able to work to strict deadlines
IT Literate
GCSE Level C or above in Maths & English
If this sounds like your next role, then we want to hear from you!
If calling the office, please ask for Jessica Patterson
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Salary description
£27716.00 - £27716.00 per year