Job Title: Receptionist
Location: Core by Clare Smyth, Notting Hill, London
Reports To: Restaurant Manager / Head Receptionist
Employment Type: Full-Time
Position Overview
Core by Clare Smyth, a prestigious 3 Michelin-starred restaurant in London, is seeking a dedicated and experienced Receptionist to join our team. You will play a pivotal role within the Front of House Team providing seamless and professional service to all guests. A welcoming and engaging personality coupled with exceptional telephone etiquette is essential for success in this role.
Key Responsibilities
- Greet all guests with warmth, elegance, and professionalism
- Manage and coordinate restaurant reservations using our booking system, OpenTable
- Handle guest inquiries and special requests
- Communicate effectively with kitchen and floor teams regarding guest preferences and booking details
- Maintain accurate guest records, including VIP profiles and dietary requirements
- Assist in the preparation of daily service reports and seating plans
- Ensure the reception and entrance area is always immaculate and welcoming
Requirements
- Prior experience in a front-of-house or guest-facing role, preferably in a fine dining or luxury hospitality setting
- Impeccable grooming, demeanour, and communication skills
- A passion for delivering exceptional guest experiences
- Proficiency with OpenTable and Microsoft Office
- Fluent or excellent command of English language
- Availability to work evenings, weekends, and holidays as required
What We Offer
- Competitive salary
- Opportunities for career progression
- Staff meals and uniform provided