Reporting to the Branch Manager, this role creates an excellent opportunity for an organised and meticulous individual to further advance their career within the lettings industry. This is a hands-on role with a multitude of responsibilities and as such will suit someone who is seeking a fast-paced environment in which they can consistently deliver high levels of support. You will be exposed to various areas of residential lettings, whilst being closely mentored by an industry professional.
- Based in Harrogate (occasional travel to Ilkley)
- Up to £30,000 pa, dependent on experience
- 25 Days Holiday + Bank Holidays
- Saturday Rota (1 in 4)
Your key responsibilities will include:
- Drawing up pre-tenancy and Assured Shorthold Tenancy Agreements and preparing all associated move-in documents.
- Processing applications, referencing applicants and carrying out Right to Rent checks to ensure they meet required criteria set by individual landlords.
- Ensuring that all necessary safety certificates are carried out and the relevant documentation is held on file prior to all move-ins.
- Contacting viewing enquiries and arranging appointments, carrying out viewings during busy periods.
- Following up on viewing appointments and providing detailed feedback to landlords.
- Confirming that holding deposits are received and prescribed information is processed ahead of move-ins.
- Registering details for prospective landlords and tenants onto the internal CRM system and ensuring the CRM is accurately updated.
- Coordinating and scheduling inventories, review inventory and issue to tenants upon move-in.
- Dealing with general telephone enquiries and lettings administration.
SKILLS & EXPERIENCE
- Previous experience in an office-based admin role within the lettings industry is essential.
- High levels of attention to detail in all aspects of work.
- Excellent written and verbal communication skills.
- Can quickly and easily build rapport and maintain ongoing client relationships.
- Exceptional organisational skills with the ability to manage time effectively to meet deadlines.
- IT Literate including CRM & Microsoft packages, preferably experience on Alto & Inventory Hive.
- Ability to work in a fast-paced environment, whilst staying organised and guaranteeing quality.
- Hold a clean UK driving licence with access to own vehicle.
- A demonstrable ability to work collaboratively in a team environment, with a positive and proactive attitude towards work.
- Ability to travel to the Ilkley office for initial training period and holiday cover.
OUR CLIENT
We are representing an independent letting agency who pride themselves on their personable approach to residential lettings and property management. Offering a refreshing twist on a traditional service, the established team have a wealth of experience in all aspects relating to the letting and management of residential property and as such are keen to continue growing with integrity with a view to become a household name in Yorkshire. Already established in Ilkley & Harrogate, we are now searching for an experienced Lettings Coordinator to work closely with the Branch Manager to drive forward the success of the wider business.
If you have the relevant experience, please apply today. Alternatively, for more information about the role, please contact Matt Pallister using the contact details on our website: wearemarmion.
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Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.