Aylesbury + hybrid working
Up to £50,000 + OTE £65,000 (uncapped commission on upselling & cross-selling) + benefits
Looking to move into a client-focused role where your technical knowledge is genuinely valued? This is a great opportunity to step away from purely hands-on work and into a position focused on client management, retention and growth.
You’ll be joining a well-established, privately owned compliance business with a strong reputation in the water hygiene and Legionella sector. Known for their client-first approach, they work closely with organisations across commercial, healthcare, education and public sector environments — focusing on long-term partnerships rather than transactional service delivery.
The Role
A client-facing position focused on managing and developing existing accounts, ensuring high levels of service delivery and identifying opportunities to grow relationships.
This is not a cold sales role — it’s about building trust, retaining business and using your technical knowledge to naturally identify additional work.
Responsibilities include:
* Managing a portfolio of water hygiene / Legionella clients
* Acting as the main point of contact for client queries and support
* Conducting review meetings and ensuring service delivery standards are met
* Identifying upsell and cross-sell opportunities across services
* Liaising with internal teams to coordinate works and resolve issues
* Providing technical guidance and compliance support to clients
What They’re Looking For
* Background in Legionella risk assessing, water hygiene or water treatment
* Strong understanding of compliance and water systems
* Experience in a client-facing, supervisory or senior engineering role (or ready to step into one)
* Commercial awareness with the ability to spot opportunities
* Full UK driving licence
What’s On Offer
* £50,000 basic salary
* OTE £65,000+ (uncapped commission on upselling & cross-selling)
* 25 days holiday + bank holidays
* Hybrid working
* Company car / allowance
* Pension scheme
* Clear progression into senior account management or leadership roles
* Supportive, well-structured environment
* Opportunity to move away from heavy site work into a more strategic, client-led role
Commutable Locations:
High Wycombe, Hemel Hempstead, Watford, Milton Keynes, Oxford, Luton, Leighton Buzzard, Amersham, Chesham, Bicester, Buckingham, Thame, Princes Risborough
Keywords:
Account Manager, Water Hygiene, Legionella, Legionella Risk Assessor, Water Treatment, Client Management, Account Management, Compliance, L8, HSG274, Water Safety, FM, Building Services, Service Delivery, Upselling, Cross-selling, Client Retention, Technical Account Manager
Salary description
£50000.00 - £65000.00 per year