The role is working Monday to Friday from 8am to 5pm.
An interesting & varied hands on role, that combines strong customer service with real commercial responsibility. Day to day, you’ll be dealing directly with the fuel companies suppliers effectively dealing with any enquiries, placing fuel orders, obtaining & inputting fuel prices & ensuring an excellent service to end using customers at every stage.
The ideal applicant will have some knowledge of one or several of the following product lines; diesel, gas oil, kerosense, bulk & bottled gas, adblue & fuel cards, you don't need to be an expert you must of had some kind of exposure to this (junior & more senior fuel experience is considered).
This is also a role with genuine scope for the right person to grow from a coordinator into a manager role. The client is looking for someone who is ambitious, thinks strategically & who wants to develop their career further as their fuel business develops further. If you’re looking for a role where you can make a real difference as well as build towards something bigger in seniority, this could be the ideal opportunity for you.
Alongside the customer facing side of the role, you’ll take ownership of the monthly RDCO reconciliation's for HMRC, so accuracy & confidence with data is essential. You’ll also play an active part supporting the sales team in identifying business opportunities to continue to grow their already successful fuel business & in negotiating with fuel suppliers, securing the best possible terms of supply at the right price, the right volume & on time.
Fuels peaks are often seasonal, which means the department gets busy at key points in the year. You will therefore need the ability to stay focused, problem solve on the spot & maintain a high quality of work under pressure & in a fast paced working environment.
Duties:
* Handle inbound enquiries by phone & email, providing a prompt, accurate & friendly high quality customer service
* Build positive working relationships with both customers & suppliers
* Obtain fuel prices from fuel suppliers inputting them onto the pricing sheet
* Successfully negotiate with suppliers to secure competitive pricing as well as favourable supply terms of business
* Identify new sales opportunities to develop business growth
* Place fuel orders on behalf of the business, ensuring accuracy
* Maintain accurate customer order records
* Complete monthly RDCO reconciliation's in line with HMRC requirements
* Business support to the wider operational teams
* Proactively resolve both customer & supplier issues
* Look to continuously improve processes & the services delivered
Attributes
* Some experience in a fuel environment, all levels considered
* Some knowledge of one or several of the following product lines; diesel, gas oil, kerosense, bulk & bottled gas, adblue & fuel cards
* Strong Excel skills & confidence working with data & spreadsheets
* Excellent attention to detail, particularly when working with figures
* Able to negotiate with key suppliers & identify commercial opportunities
* Ability to work effectively under pressure during peak periods
* A real ambition to progress & develop your career over time
Salary description
£28000.00 - £35000.00 per year