Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.
About the role
Our Repairs and Maintenance team is looking for an experienced Service Manager to join the Guinness Property Team. This is a full time, 39 hours per week, permanent role based in our Oldham office. We currently operate a hybrid working model that blends office, on-site and home working.
The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service.
What we’re looking for
You will not only have experience of managing, leading and developing operational teams, but you will also have up-to-date knowledge of building construction, repairs and safety legislation, with experience in a trade and the associated NVQ/C&G qualifications.
You will also be able to demonstrate
Essential:
Up to date knowledge of building construction, maintenance, repairs and safety legislation.
Experience of leading, managing, developing and motivating teams.
Up to date knowledge of housing sector best practice and relevant legislation.
Knowledge and experience of sub-contractor management.
Experience of successfully delivering an excellent customer focussed repair service.
Experience of repairs management information systems.
Excellent oral and written communications.
Ability to manage and performance manage operational teams.
Demonstrate the Guinness Behaviours.
Desirable:
Experience of working as part of a management team delivering front line services.
Excellent organisational and time management skills.
Qualifications
Essential:
Relevant Technical qualification - trade NVQ level 3 or equivalent.
NVQ III First Line Management.
Desirable:
Site Management Safety (SMSTS).
This position will require a basic DBS check, which will be paid for by The Guinness Partnership.
If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.
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Salary description
£44587.00 - £44587.00 per year