Tremco CPG UK manufactures high performance building materials to solve the complex challenges faced by today’s construction industry. With over 1,400 employees across Europe, we are committed to shaping a world where buildings and structures save energy, last longer and exceed sustainability benchmarks.
We are looking for an Internal Sales Representative to join our Customer Service Team in Wigan. This role is an extension to our Sales team and a will have a dotted line into the Divisional Sales Director. Responsible for managing a database of existing clients to upsell/cross-sell our products ensuring customer retention, satisfaction and growth.
Duties Include:
- Proactively contacting customers to secure sales, upsell and build first class relationships.
- Managing and following up on warm inbound leads, contacting those potential customers who have expressed an interest in the company’s offering.
- Proactive lead generation, cultivate cold leads through through research and collaboration with the Regional Sales Managers and develop into warm, qualified leads. Disseminate to field sales representatives with defined actionable activity through Salesforce.com.
- Contacting customer accounts that are stale or churning to generate interest and potential orders.
- Collaborating with the Business Operations team on the Slow Moving and Obsolete materials to identify upselling opportunities.
- CRM and Record Keeping, utilising the CRM software to log customer interactions, manage leads, and maintain accurate sales records.
Successful candidates will have the following:
- Experience within Sales and Customer Service environment.
- Knowledge of Microsoft 365, SAP & Salesforce
- Construction background or an understanding of the construction industry is preferrable but not essential.
Salary & Benefits:
- A competitive annual salary.
- Lucrative performance-based bonus scheme.
- 25 days holiday entitlement (excluding bank holidays) increasing to 27 days holiday following length of service with the business.
- A range of attractive benefits (pension, life assurance, private medical, enhanced family friendly leave, flexible benefits and perkbox).
Become part of our team and shape the future of Tremco CPG UK!
The Company is committed to the principle of equal opportunities and is opposed to any form of unfair discrimination on the grounds of race, sex or marital status, disability, sexual orientation, gender identity, gender expression and sex characteristics’, age, religion, or belief. Candidates will be chosen on the basis of their ability and suitability for the role.