This established London law firm is offering an excellent opportunity within its Facilities team, and it truly stands out for the way it looks after its people. Alongside a warm, collaborative culture, the firm provides an impressive benefits package including 26 days’ annual leave, private health and dental insurance, enhanced maternity and paternity leave, wellness perks, a bonus scheme, and more. This is an office‑based role, working 9:30am–5:30pm, joining a small and friendly team consisting of a Facilities Manager and Head of Business Services. The Facilities Assistant will report directly to the Facilities Manager and play a key role in maintaining a healthy, safe, clean, and comfortable workplace for partners and staff.
Key Responsibilities
- Arrange and supervise all pre‑planned maintenance, ensuring documentation is complete, access is organised in advance, and all works adhere to method statements and contractual obligations.
- Manage the helpdesk logging system for all reported building and equipment issues, liaising with suppliers or building management to secure prompt resolutions while keeping internal clients fully updated.
- Conduct weekly walkarounds to complete required health and safety checks, logging findings, resolving minor issues and escalating more complex matters to the Facilities Manager.
- Maintain high standards of housekeeping in basement areas so they remain clean, safe and well‑organised, coordinating with wider business support teams when needed.
- Prepare thoroughly for new joiners, including desk setup, access passes and locker allocation.
- Deliver new joiner inductions, covering access passes, manual handling guidance and a full health and safety tour.
- Produce monthly KPIs across all facilities tasks.
- Support the Head of Business Services and Facilities Manager with projects linked to space redesign and evolving ways of working within a hotelling environment.
- Carry out any additional reasonable duties as delegated by the Facilities Manager.
(Please note: this list is not exhaustive and may be amended from time to time.)
Person Specification
The ideal candidate will have:
- A minimum of 6 months in a Facilities team within a law firm and further experience in professional services environments, working in a hands-on facilities role that involves regular testing and reporting.
- An eagerness to obtain their IOSH certification if not qualified already.
- Exceptional attention to detail and accuracy.
- Fire marshal training.
- Strong client service skills and confidence engaging directly with internal clients.
- The ability to prioritise effectively, juggle multiple tasks and meet deadlines.
- Excellent organisational and coordination skills, with a diligent and thorough approach.
- Demonstrable awareness of health and safety issues.
- A positive work ethic, flexible approach and strong team‑player mindset.
- Clear communication skills at all levels.
- Energy, enthusiasm and a proactive attitude.
- Strong IT skills, particularly Microsoft Word and Office.
- Knowledge of document management systems and e‑filing (advantageous).
- DSE assessment training (desirable).
Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions.
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