Accounts Assistant

Currently recruiting for a sales ledger clerk to support the day-to-day operations of the finance function. This role combines accounts receivable and treasury responsibilities, ensuring accurate cash management, timely collections, and strong customer account administration.

Key Responsibilities:

Process and post customer payments, including BACS, card payments, and Direct Debits
Perform daily and monthly bank reconciliations, investigating and resolving discrepancies promptly
Allocate cash accurately to customer accounts, ensuring timely and correct matching of receipts
Manage Direct Debit collections, including setup, submissions, and query resolution
Monitor customer accounts and actively chase overdue debts to minimise aged receivables
Review and maintain customer credit limits, supporting effective credit risk management
Handle customer queries via phone and email, providing timely and professional resolutions
Produce and distribute invoices, credit notes, and customer statements (weekly/monthly)
Generate electronic statements and perform monthly mail merges
Set up and maintain new customer accounts in line with company procedures
Prepare and maintain weekly stop lists and escalate high-risk accounts where necessary
Support month-end processes, including reporting on cash, aged debt, and reconciliations
Assist with continuous improvement of finance processes and controls

Key Skills & Experience:

Previous experience in a finance or accounts receivable role
Strong understanding of bank reconciliations and cash allocation processes
Good working knowledge of accounting systems and Excel using v look ups
High level of accuracy and attention to detail
Strong communication skills with the ability to manage internal and external stakeholders
Ability to prioritise workload and meet deadlines in a fast-paced environment

This is a temporary - permanent role based on the Birmingham Business Park near the NEC