Location: Avonmouth, Bristol - Office Based
Salary: £32,000 to £40,000
Job Type: Permanent, Full Time
Hours: Monday to Friday 7.30am - 4.30pm week 1/ 8.30am - 5.30pm week 2
Tired of telling customers you can't help because it's not in the range? We don't say that. Here a customer calls with something nobody else can supply and instead of apologising, you get to work -- a few calls, a bit of digging, and you have found it. That happens regularly and it is what keeps our customers coming back.
If you have been working for a national chain and are tired of being range-restricted, managed by process, and treated like a number -- this is a different kind of place.
What else you get here
You will own your accounts. Your customers will know your name and come to you directly. Not because they have been assigned to you on a system, but because you have built the relationship.
Your ideas will get heard. You will work daily with the owners. There is no "head office" with a long sign-off chain for common sense improvements. If you spot a better way of doing something, say so.
No Saturdays. Full Christmas shutdown. A small team where people actually know each other. Our team have been with us for years. This is not a revolving door.
What the role involves
You will manage accounts, handle enquiries, and make sure customers get what they need, including working through complex and non-stock orders.
You will also be proactive -- outbound calls, quote follow-ups, reaching out to lapsed accounts. This is a revenue-generating role. We want someone who will build on our loyal customer base, not chase one-off wins.
Who you are
You are working in electrical wholesale and have been for at least three years, probably more. You know your products and you can handle orders and customer enquiries without someone looking over your shoulder. Your product knowledge is exactly why we want you.
You are good at your job. At times you might feel that has gone unnoticed where you are. You are not looking for a basic processing role, you want somewhere your experience actually counts for something.
You are proactive, reliable, and resourceful. You pick up the phone without being asked. When the obvious route does not work, you find another one. You are the kind of person a small team can depend on.
Sound like you? Then we might just be a fit.
About EW Group
We are a 21-year independent electrical wholesaler based in Avonmouth, supplying electrical contractors across the UK. We also design and import our own products, a proprietary range nobody else has. We are not range-restricted, if a customer needs it, we find it.
Small, stable, and good at what we do - and looking to grow.
What we offer
* 25 days holiday + bank holiday
* Free onsite parking
* Contributory pension scheme
* 365 online doctor
Interested?
Apply now with your CV and a cover letter outlining why you'd like to work with us and we will be in touch.
Candidates with experience of: Sales Executive, Sales Person, Sales Account Manager, Sales Account Executive, Telesales Executive, Telesales, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services may all be considered
Salary description
£32000.00 - £40000.00 per year