Controls and Automation Administrator

Role: Controls and Automation Administrator

Location: Crewe

Salary: £27,000

Our client is looking for a Controls and Automation Administrator to join their busy team. You will play a key part in supporting the sales and technical function by ensuring orders are processed accurately and efficiently using our CRM system. You will be a central point of contact for customers, suppliers, and internal teams, helping to maintain smooth day-to-day operations across the department.

Responsibilities include:

Process customer orders using the CRM system
Handle incoming calls from clients and suppliers
Check stock availability and update customers accordingly
Respond to logistics and delivery related queries
Deal with non-technical customer enquiries in a professional manner
Support the sales and technical teams with general administrative duties
Assist with packing small items for despatch when required
Maintain accurate records and ensure efficient workflow across the department

Skills & Experience:

Experienced in a general administrative or office support role
Confident, proactive, and able to ensure tasks are followed through
Comfortable working in a busy, pressurised environment
Computer literate with fast and accurate keyboard skills
Familiar with CRM systems (desirable)
Experienced in a manufacturing, electrical, or engineering environment (desirable)
Strong in communication and able to deal confidently with customers and suppliersWR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide.

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