Job Title: Employment Advisor
Location: Norwich
Salary: £30,000
Job Type: Full-time
Overview
Trigon Recruitment is partnering with a respected national training provider to recruit a proactive and driven Employment Advisor.
In this rewarding role, you will support unemployed individuals referred by Jobcentre Plus, helping them move into sustainable employment across a range of sectors including retail, recruitment, customer service, warehousing, and hospitality.
As an Employment Advisor, you’ll play a key part in transforming lives - building confidence, overcoming barriers, and equipping customers with the skills and motivation needed to secure meaningful employment. Whether supporting someone entering retail for the first time, transitioning careers, or progressing into long-term opportunities such as recruitment, you will guide them every step of the way.
This role is ideal for someone who thrives in a target-driven environment and is motivated by achieving results.
Key Responsibilities
- Achieve monthly job start targets and sustainable employment outcomes
- Manage a varied caseload, delivering tailored 1:1 and group support
- Conduct thorough assessments to identify individual barriers to employment
- Develop and implement structured, goal-focused action plans
- Coach and motivate customers to build confidence and employability skills
- Support job search activities, including applications across multiple sectors
- Prepare customers for interviews and selection processes
- Create and enhance CVs, cover letters, and speculative applications
- Complete benefit calculations where required
- Signpost customers to appropriate external support services
- Build and maintain strong relationships with employers to source vacancies
- Accurately update internal systems and maintain compliance records
Skills & Experience
- Highly organised with the ability to manage a busy and varied caseload
- Target-driven with a strong focus on achieving KPIs and outcomes
- Resilient, self-motivated, and able to perform under pressure
- Empathetic, supportive, and able to build strong relationships with customers
- Confident engaging with employers across sectors such as retail, recruitment, and hospitality
- Strong coaching and motivational skills to drive customer progression
Why Apply?
This is an excellent opportunity to join a well-established organisation with a strong reputation, supportive leadership, and high staff retention. You’ll be part of a team that genuinely changes lives - helping people rebuild confidence and secure sustainable careers.