Key Responsibilities:
Acting as the primary contact, developing and maintaining client relationships
Working closely with departmental managers and their teams, ensuring the best practices are followed at all times.
Liaising with clients, identifying travel needs as well as defining policies and procedures.
Implementing and delivering effective Demand Management solutions.
Organising and attending client meetings as required.
Initiating weekly contact with key clients.
Providing benchmarking and MI reports for clients as well as providing suggestions with regards to travel policies where required.
Assisting in supplier negotiation and delivery of supplier programs
Communicating product news and industry developments to clients and key Managers either via the website or by newsletter.
Ongoing maintenance and updating of CRM databases as required.
Involvement with tender writing and client presentations for new businessSkills Required:
Excellent communication and presentation skills both written and oral
Highest levels of customer care
Thorough knowledge of the corporate travel industry and proven track record in Account Management.
Fluent English (spoken and written), additional European languages would advantageous
Good GDS knowledge as well as on-line tools
Microsoft Office suite & MI reporting tools
Outgoing personality yet approachable with the ability to show empathyBenefits:
Remote working
Great company perks
Competitive package
Discounted travel/airfaresInterested?
Please call Gemma on (phone number removed) or email me - or click on APPLY NOW
Salary description
£40000.00 - £50000.00 per year