Key Responsibilities:
* Outbound lead generation: Engage with company directors to assess potential financial or insolvency concerns.
* Fact-finding and qualification: Identify key issues and book qualified leads for consultations with our consultants.
* CRM management: Use Microsoft Dynamics CRM (Customer Relationship Management) to log interactions and manage data efficiently.
* Inbound enquiry handling: As your experience grows, assist with inbound calls, emails, and live chat.
* Performance-driven environment: Work within a target-driven environment with clear performance incentives.
Requirements
* No insolvency experience needed: Full training provided, but a background in B2B sales, banking, finance, telesales, lead generation, or customer-focused roles is advantageous.
* Strong communication skills: Ability to engage senior decision-makers and maintain effective communication.
* High-volume efficiency: Comfortable handling a large volume of data and calls while maintaining accuracy and quality.
* Computer proficiency: Basic experience with CRM systems (or a willingness to learn), strong typing skills, and proficiency in basic applications such as Microsoft Outlook
Salary description
£27000.00 - £27000.00 per year