The Role
* Handling inbound customer enquiries across phone, email, and digital channels
* Providing accurate information and resolving queries efficiently
* Managing complaints and ensuring a high level of customer satisfaction
* Updating systems and maintaining accurate records
* Working collaboratively with internal teams to resolve issues
What We’re Looking For
* Strong communication and customer service skills
* Confident using IT systems and handling multiple tasks
* Ability to remain calm under pressure
* A proactive, positive attitude
What’s on Offer
* Immediate start available
* Full-time hours (40 per week)
* Flexible shift pattern between 8am – 8pm
* Virtual interview process for quick turnaround
If you’re looking for your next opportunity in customer service, apply today
Salary description
£12.71 - £12.71 per hour