This is a permanent, full time position which provides an exciting opportunity to generate sales and maximise revenue and profit against agreed targets, through effective outbound telephone communication and the development of both the existing customer base and new business, across all products. The telesales role must be able to influence our customers with strong sales techniques and can objectively handle challenging calls.
In return you can expect a In return you can expect a base salary up to £31,000 (dependent on experience), along with an excellect bonus structure plus benefits including Contributory pension, Healthcare scheme, 25 days holiday, Life Assurance and Free onsite parking.
Main Duties include:
Selling: Contacting potential and existing customers to sell products or services and following our sales strategies.
Meeting Sales Goals: Achieving set sales targets and call outputs, often with a focus on repeat business and upselling.
Customer Interaction: Engaging with customers to understand their needs, answer questions, address concerns, and persuade them to trade.
Building Relationships: Developing and maintaining positive customer relationships through effective communication and follow-up.
Record Keeping: Maintaining accurate records of calls, sales, and customer information.
Product Knowledge: Possessing a strong understanding of the products or services being sold and being able to effectively communicate their benefits.
Market Research: Identifying potential customers and conducting research to understand customer needs and preferences.
Qualification, Skills and Experience Requirements:
Excellent Communication Skills: Being able to articulate product information clearly and concisely, building rapport, and engaging effectively with customers.
Strong Persuasion Skills: Being able to convince customers to purchase our products and services and overcoming objections.
Active Listening: Understanding customer needs and concerns effectively.
Time Management: Efficiently managing time to maximize sales and follow-up efforts.
Customer Service Skills: Being able to handle customer inquiries, complaints, and requests effectively.
Sales Skills: Being able to close deals, upsell, and cross-sell products and services.
Powered Access experience would be an advantage, but not essential.
Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.
At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system.
At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
Salary description
£28000.00 - £31000.00 per year