Head of IT

Hands‑on, delivery‑focused leadership role with a small team and third parties.
You'll take ownership of IT across the business, leading cloud transformation, stabilising operations, and ensuring our technology enables growth.
Working closely with senior stakeholders, you'll implement an already‑defined strategy, bringing consistency across legacy systems, driving cloud migration, and creating a scalable Microsoft‑led environment.

Client Details

This opportunity is with a fast‑growing, multi‑brand hospitality group, recently doubling in size following the acquisition of 20 sites. With significant investment underway and ambitious growth plans ahead, technology is at the heart of their next phase.
The current IT team is very small, with a support from a third party provider; this is an ideal role for someone who enjoys being technical.

Description

Technology Leadership & Delivery

Own and deliver the IT roadmap, budget and operational priorities
Act as a senior IT authority across the business, coordinating people, partners and platforms
Translate established strategic objectives into practical, on‑the‑ground delivery

Cloud & Microsoft Ecosystem

Lead the migration from on‑premise infrastructure to a cloud‑first model
Own and optimise the Microsoft stack, including Azure, Microsoft 365, Intune and Entra ID
Ensure reliable, secure and scalable infrastructure across all sites

Operations & Service Management

Oversee IT support, onboarding and offboarding processes
Manage suppliers, vendors and managed service partners
Ensure consistent service standards across a geographically distributed estate

Security & Governance

Implement modern security principles, including identity and access controls
Ensure business continuity, backup and disaster recovery standards
Drive cyber awareness and good IT governance across the organisation

Hospitality & Site Technology

Support venue technology including EPOS systems, networks and Wi‑Fi
Lead and coordinate technology rollouts, refurbishments and new site openings
Travel to sites where required, particularly in the early stages of the roleProfile

A successful Head of IT should have:

Strong technical expertise in IT systems, infrastructure, and security.
Experience in developing and implementing IT strategies aligned with business goals.
Proven experience in a senior IT management or Head of IT role.
Strong, hands‑on background in Microsoft cloud technologies.
Experienced in coordinating small teams and third‑party providers.
Comfortable wearing multiple hats in a fast‑paced environment.
A pragmatic "doer" who can hit the ground running.
Experience in multi‑site, hospitality or similarly operational environments is highly desirable.Job Offer

Competitive salary ranging from £70,000 to £75,000 per annum.
2 days per week WFH (Hybrid Role).
Comprehensive benefits package tailored to support employees' well-being.
Opportunity to work in a collaborative and professional environment in Cardiff.If you are ready to take the next step in your career and lead a dynamic technology department, apply now to join this exciting opportunity in Cardiff