Patient Coordinator / Cosmetic Clinic group / Hybrid

We’re recruiting on behalf of a luxury Cosmetic Clinic provider, who have clinics in Harley Street, Birmingham and other regions. They have also opened up a brand new private cosmetic hospital in central London!

Realistic OTE £70,000+

Marylebone, Central London | Full-Time | Hybrid (2-3 days on-site)

You must have a track record of high monthly billings (ideally around £100k per month), cosmetic surgery experience is an advantage. Also you should be well presented with excellent communication skills.

This is a high-trust, high-reward commercial role, supporting the launch and growth of an exclusive surgical setting working with premium patients undergoing consultant-led surgery under general anaesthetic.

The role is designed for someone who understands how to manage high-value patient journeys, communicate with confidence and sensitivity, and convert enquiries into booked procedures while maintaining a luxury, concierge-level experience at every touchpoint.

You’ll report directly to the Sales Director and play a pivotal role in shaping how patients experience the hospital from first contact through to confirmed surgery.

The role

· Managing inbound enquiries from private patients seeking premium surgical care

· Guiding patients through complex, high-value procedures with clarity and professionalism

· Converting enquiries into consultations and confirmed surgeries

· Acting as a trusted, consistent point of contact throughout the patient journey

· Maintaining discretion, attention to detail, and a concierge-level standard of service

· Managing a structured CRM pipeline with discipline and follow-up

· Contributing directly to revenue performance in a high-value environment

Pay & earning potential

· £30k basic salary

· Uncapped commission

· High-value procedures with strong revenue per case

· Realistic OTE £70+ for high performers

· Clear targets and transparent commission tracking

Team-wide benefits

· Free 24/7 private GP access

· Perks at Work employee discounts platform

· One additional paid day off for your birthday

· Up to two paid sick days per year, in addition to SSP

Who this suits

· Experience in private healthcare, patient coordination, or high-ticket sales

· Comfortable working with affluent, privacy-focused clientele

· Calm, confident communicator with strong emotional intelligence

· Commercially astute, detail-driven, and performance-oriented

· Someone who understands that premium experience and revenue delivery go hand in hand

Location & hours

· Central London (Harley Street medical district)

· Monday to Friday

Apply today