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Ellis James Partners Ltd

Client Support Specialist (SJP)

Ellis James Partners Ltd Great Notley
25,000 to 30,000
32 - 40 hour


Show Recently closed jobs

    Ellis James Partners Ltd

    Client Support Specialist (SJP)

    Ellis James Partners Ltd Great Notley
    25,000 to 30,000
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £25,000 to £30,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Client Support Specialist
    Braintree
    £25,000-£30,000
     
    This is an opportunity to join an established wealth management practice, offering a clear pathway to complete professional qualifications and progress into paraplanning and, longer term, advisory roles.
     
    You'll be supporting advisers and clients through the full advice process in a structured and professional environment, gaining exposure across all areas of financial planning.
     
    The Role
    You'll play a key part in supporting the day-to-day running of the office, ensuring advisers are fully prepared and clients receive a smooth, well-managed experience throughout the advice process.
     
    Your responsibilities will include:

    Providing high-quality administrative and technical support to advisers
    Preparing client files, meeting packs, illustrations, and compliance documentation
    Processing new business accurately and ensuring all cases are fully documented
    Progressing applications with providers, clients, and third parties
    Handling client and third-party queries professionally via phone and email
    Booking client appointments and supporting adviser workflows
    Maintaining accurate records across CRM systems (including Salesforce)
    Supporting with Letters of Authority and case progression  
    What You'll Need

    Previous experience in an administrative or client support role (financial services preferred)
    Strong organisational skills and ability to manage multiple tasks
    High attention to detail and accuracy
    Confident communication skills, both written and verbal
    Experience with CRM systems (Salesforce desirable)
    Good working knowledge of Microsoft Office  
    Development & Progression
    This role offers a clear pathway for someone looking to build a long-term career in financial planning.
    You'll be supported in working towards professional qualifications, with the opportunity to develop into paraplanning and advisory.
     
    The Environment
    You'll be joining a collaborative and professional team where:

    Client service is a genuine priority
    Processes are structured and compliant
    Teamwork and communication are valued
    You'll gain exposure to the full client journey  
    Why consider this role?
     
    If you're currently in a support role and looking to build a long-term career within financial planning, this offers a structured environment with clear progression and genuine development opportunities
    Salary description

    £25000.00 - £30000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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