Covering afternoon reception, working Monday to Friday (13:30-18:00)
Welcome visitors to the campus, build an understanding of service user requirements and support their travel to destinations throughout the campus.
Provide a professional and efficient switchboard service, responding to all internal and external calls.
Support with general enquiries, taking and relaying messages, receiving and issuing access cards and keys.
Assist with events taking place on campus and support attendees.
Process vehicle bookings, visitor parking and operate vehicle access barriers.
Support with administrative tasks and responsibilities of the Campus Services Team
What you'll need to succeed
Excellent understanding of how to provide superb customer care, supporting enquiries in a courteous, helpful and informed manner.
Clear communication skills written, over the telephone and in-person, able to interact with, and manage the expectations of a variety of service users.
Experience of answering and transferring telephone calls.
Able to communicate in the medium of Welsh (highly desirable)
Working knowledge of Microsoft Office packages including Word, Excel and Outlook.
What you'll get in return
£14.44 per hour
On-site parking
Accessible via some public transport routes
3 month temporary role with possible extension
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Salary description
£14.44 - £14.44 per hour