We are currently recruiting for an experienced Repairs Officer to join a busy Housing Assets team on a temporary basis in Surrey. This is a fantastic opportunity to play a key role in delivering a high-quality responsive repairs service.
Key Responsibilities:
• Act as the main point of contact for day-to-day repairs enquiries
• Raise and manage repair requests with contractors
• Oversee shared inboxes, including new requests, follow-ups, and stakeholder enquiries
• Assist with reactive repairs queries and provide support to the Repairs Manager
• Take ownership of repairs complaints, managing cases from initial enquiry through to resolution
• Provide cover for the Repairs Manager when required
Key Requirements:
• Previous experience within housing repairs
• Strong administrative and organisational skills
• Experience working with contractors and managing service performance
• Ability to handle complaints and stakeholder enquiries effectively
• Confident communicator with a customer-focused approach
• Experience within a local authority or housing association (desirable)
If you have the relevant experience and are available for your next contract, apply today or get in touch for more information
Salary description
£21.00 - £25.00 per hour