Operations Administrator

A brand-new opportunity to join a fantastic company in Hull as an Operations Administrator. This role will be working night shifts between the hours of 6pm and 2am to support our client's evening operations team. This role would suit someone who cannot work normal 9-5 hours due to other commitments.

This is a key role responsible for maintaining accurate stock records, processing operational documentation, and ensuring a smooth handover between day and night shifts.
The successful candidate will be confident using systems and technology, able to work independently, and committed to maintaining high standards of accuracy in a fast-paced operational environment. While primarily administrative, the role will also involve occasional hands-on operational and manual duties when required.

THE ROLE:
Stock Control & Systems:
Maintain and update the company database to ensure accurate, real time data.
Process all stock movements with precision, ensuring records remain up-to-date and accurate.
Conduct regular physical stock checks and cycle counts.
Explore and solve discrepancies between physical stock and system records.
Monitor stock levels proactively and flag up shortages or operational concerns.
Produce routine reports on stock levels, discrepancies, and shift activity.
Identify trends, recurring issues, or risks and escalate appropriately.

Documentation & Administration:
Process manifests, packing lists, delivery notes, and other shipping documentation.
Prepare daily operational paperwork and handover reports for incoming shifts.
Manage email correspondence and respond to all enquiries.
Support with general administration across the business.

Communication & Operational Support:
Serve as the primary point of contact during the night shift for operational and customer queries.
Liaise with warehouse, logistics, and management teams to resolve issues efficiently.
Support warehouse operations with occasional manual handling and stock movement tasks.
Contribute to continuous improvement initiatives and complete ad hoc duties as required.

THE CANDIDATE:
Previous administration experience (logistics, warehouse, or operations background is desirable).
Strong IT literacy (MS Office applications and internal systems).
Possess excellent attention to detail with strong numerical skills.
Have the ability to prioritise and be autonomous.
Be willing to assist with occasional manual labour and operational tasks.
Have strong communication skills, both written and verbal.
Have a reliable, proactive, and adaptable approach to work.

THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer