TITLE: Internal Account Manager / Customer Service Executive - Waste & Recycling
LOCATION: Oldbury area
SALARY: Up to £30,000 DOE
PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Customer Service Advisor, Telesales executive, Internal Account Manager, Sales Coordinator, Customer Service Executive, Internal Sales Advisor
YOU WILL HAVE WORKED IN: Waste Management, Paper Recycling, Clinical Waste, Plastic Recycling, Industrial Services, Washroom Services, Hygiene Services, Hazardous Waste, Food Waste, Metal Recycling, Waste Brokerage, Skip Hire, Aggregates Recycling, Construction & Demolition Waste, Green Waste
ROLE: Internal Account Manager / Customer Service Executive - Waste & Recycling
You deliver high‑quality customer care, managing enquiries across multiple channels and supporting the Sales and IC teams with accurate quotations. You handle waste‑input bookings, transport coordination, and all required documentation, while overseeing invoicing, resolving queries, and managing complaints.
You will onboard new customers, support key accounts with reporting and scheduling, and liaise with drivers and internal teams to ensure smooth operational, technical, and regulatory integration.
EXPERIENCE: Internal Account Manager / Customer Service Executive - Waste & Recycling
You will have
PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Customer Service Advisor, Telesales executive, Internal Account Manager, Sales Coordinator, Customer Service Executive, Internal Sales Advisor
YOU WILL HAVE WORKED IN: Waste Management, Paper Recycling, Clinical Waste, Plastic Recycling, Industrial Services, Washroom Services, Hygiene Services, Hazardous Waste, Food Waste, Metal Recycling, Waste Brokerage, Skip Hire, Aggregates Recycling, Construction & Demolition Waste, Green Waste
Salary description
£27000.00 - £30000.00 per year