Customer Support Coordinator

As a Customer Support Coordinator you will join our clients rapidly expanding business, providing high-quality consumables and accessories for neuromonitoring, focusing on building strong customer partnerships, understanding clinical needs, and supporting the future of healthcare with an emphasis on sustainability.

Are you highly organised, detailed-driven and passionate about delivering exception customer service? Be the first point of contact for their valued customers, ensuring every interaction is handled with professionalism, care, and efficiency.

Gain hands-on operational experience, a deep product knowledge, and play a key part in supporting healthcare professionals with solutions that truly matter.

You'll manage enquiries, process orders, and provide expert support on their product range. During an initial transition and development phase, you'll gain valuable operational experience across goods receipt, stock handling, and dispatch-giving you a unique, end-to-end understanding of the business and products.

If you have great organisational skills, with a proactive, solutions-focused mindset, with good communications skills and multi-tasking capabilities, this could be the role for you! It's an exciting opportunity where you won't be sat at your desk all day, but will play a hands-on part in ensuring smooth operational running. Working with your colleagues to ensure excellent customer service and driving business success.

You will earn circa £27,000pa with company benefits such as Private Healthcare, 25 days holiday (plus bank holidays) and join a team of passionate and dedicated individuals.

If you would like to be part of a growing business with development opportunities, apply today.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group