This is a hands-on role where you’ll oversee complex employee relations matters, support casework advisors, and ensure high-quality, consistent HR advice across a range of sensitive issues.
The Role
* Manage complex and sensitive HR casework including disciplinary, grievance, sickness, performance, and whistleblowing matters
* Provide leadership, guidance, and oversight to a team of casework advisors
* Support and advise at formal hearings and appeals
* Ensure consistent application of employment law, policies, and procedures
* Review and improve casework processes to drive efficiency and service quality
* Work closely with senior stakeholders, trade unions, and external partners
* Contribute to service improvement, policy development, and performance management
What We’re Looking For
* Strong generalist HR background with significant experience in complex case management
* Proven experience supporting formal hearings and advising panels
* Confident managing or mentoring HR teams in a fast-paced environment
* Solid knowledge of UK employment law and its practical application
* Ability to handle sensitive situations with professionalism and sound judgement
* Strong communication and stakeholder management skills
Why Apply
* High-impact role within a complex and rewarding environment
* Opportunity to influence service delivery and improve processes
* Work alongside experienced HR professionals and senior leaders
Salary description
£20.09 - £20.09 per hour