The Independent Living Team at Guinness supports residents in our housing schemes for people aged 55 and over. The team provides a warm and friendly housing management service to ensure our residents are safe, comfortable and supported in their homes.
We have a new opportunity for an Independent Living Advisor to join our team in Devon on six-month fixed term contract, working 35 hours per week.
Reporting to the Independent Living Manager, you’ll provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities.
You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained.
While primarily based at our schemes in Exeter, you’ll need to be flexible to travel between local schemes and provide cover when required. A full UK driving licence and access to your own vehicle are essential.
What we are looking for
Experience working with older adults, promoting independence and community spirit
Strong commitment to equality and diversity
Adaptable communication skills, especially when explaining technical information
Solid administrative and numeracy skills
Ability to work independently and as part of a team
Excellent verbal and written communication
Proficiency in Microsoft Office
Full UK driving licence and access to a vehicle
In return for your hard work, we offer:
Competitive salary of £27,164 per annum
Flexible hours: Monday-Friday between 9 am - 5 pm
Paid mileage: 45p per mile
Company sick pay and life assurance (after qualifying period)
Up to 9% matched pension contributions
Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities & more
Cycle to work scheme
Simply Health cashback plan
Employee Assistance Programme
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities. Please apply with a CV and covering letter, letting us know how you meet the essential criteria.
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Salary description
£26271.00 - £26271.00 per year