Head of People & Office Operations

Head of People & Office Operations
It is a privilege to be working exclusively with our outstanding client who recently transitioned to an Employee Ownership Trust (EOT). "Their ethos has always been to create a workplace where all employees feel valued and supported, so forming an EOT was a natural development for their business".
Working closely with the Directors and across all levels of the business, the role of Head of People & Office Operations is a pivotal role working for a friendly, small, well-established business. This is a broad, busy, and varied role where you will be expected to take full ownership of HR and office operations. A role that offers variety, autonomy and being the "go to person" on site for the day-to-day People and internal office management responsibilities.

KEY DUTIES:
Development and implementation of a structured induction and onboarding programme.
Manage the full employee lifecycle from recruitment, onboarding through to exit.
Manage staff holidays, absence, and sickness.
Support Directors with performance management, appraisals, and development planning.
Act as the primary contact for ER matters (providing guidance and resolutions).
Identify training needs and coordinate L&D programmes.
Lead initiatives to improve employee engagement, wellbeing, and staff retention.
Promote a positive, inclusive, and high performing workplace culture.
Oversee day-today office operations and internal processes.
Liaise with IT providers and support system improvements.
Support marketing and general business development activity.
Organise, participate, and take minutes at the monthly Board and EOT Meetings.
Arrange business-wide meetings and internal communications.
Work with Directors on marketing and business development initiatives.
Assist with the resource planning and workload organisation.
Maintain accurate records ensuring key dates and administration requirements are met.
Assist with the day-to-day management of the business ensuring the office runs efficiently and effectively.

THE CANDIDATE:
Degree or relevant qualification in HR/business administration.
At least 2/3 years' experience in HR/Office Management.
Strong understanding of UK employment law, HR Best Practice and compliancy regulations.
Proficient and tech savvy in Microsoft (Excel/Word/PowerPoint and SharePoint).
Can demonstrate experience working in a broad, "hands-on role", capable of multi-tasking, and prioritising tasks.
Comfortable being the "go to person" for HR and Office management.
Can demonstrate a high level of accuracy and attention to detail in all tasks.
Excellent organisational and communication skills.
A strong team player prepared to "roll your sleeves up and muck in".
Can demonstrate a keenness and energy and a willingness to go the extra mile.

THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer