I.T Technician

Position: I.T Technician
Location: Henfield
Salary: £35,000 per annum.

I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield.

Role Overview

Handle daily support tickets covering hardware, software and user queries
Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required
Build and configure Windows laptops using the approved image
Support and manage Android smartphones using the company MDM
Maintain inventory of devices, SIM cards and spare equipment
Support onboarding and leaver processes by preparing equipment accounts access and documentation
Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems
Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed.
Travel to other offices or sites as required, usually around once per monthJob Requirements

Experience in a first- or second-line IT support role
Good understanding of networking including IP addressing, patching, connectivity and working with network specialists
Strong troubleshooting skills with the ability to work independently
Experience with Windows laptops, Microsoft 365, Android devices and common business applications
Confident documenting systems, writing clear instructions and recording configuration details

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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