Market and Brokerage Care Officer

Swindon (Hybrid / Flexible Working)

Full-time
Salary: £27,000 per annum

As our Markets and Brokerage Officer, you will be at the heart of coordinating community care for people in Swindon making real, tangible differences in the lives of residents who need support to live well at home.

Working within our Care Partnerships Team, you will coordinate a network of community care partners, broker bespoke packages of support tailored to each person's needs and help shape a provider market that keeps pace with the evolving needs of our community.

This is not a desk-bound commissioning role. It is an outward-facing, relationship-led position where no two days look the same one day you might be working through a complex package for someone leaving hospital, the next you could be meeting a new care provider to explore how they might join our network.

We trust our people to do great work wherever they are. This role offers genuine flexibility built around you:

Home Working
Significant home working as standard, with the technology and support to do it well
Swindon Base
Office and community presence when it matters meetings, partner visits, and team days
Flexible Hours
We focus on outcomes, not clock-watching talk to us about what a working pattern looks like for you
Connected Remotely
Regular supervision, team contact, and a culture that keeps you supported wherever you are based Broker Personalised Packages of Care
Work with social workers and care partners to design and commission support packages shaped around individuals their goals, their preferences, their lives.

Build and Develop the Provider Market
Identify gaps in local provision, engage new and existing partners, and help grow a diverse, high-quality market that can truly meet the needs of Swindon residents.

Champion Person-Centred Care
Act as an advocate for the people we support - ensuring every package is appropriate, proportionate, and delivered by a partner who genuinely meets the brief.

Drive Quality Across the Network
Support contract management and quality assurance, contributing to a provider network that is safe, responsive, and continuously improving.

Why First City

Innovation-led
We invest in new approaches that put people first and help our teams work smarter
Outcomes-focused
Our model is built around what people can do empowering individuals to live the lives they choose
Sector Influence
As Swindon's Lead Provider, you will have real influence on how care is shaped across the whole system
Supportive Culture
A team that backs you, supervises well, and genuinely cares about your developmentWhat we are looking for

Experience in health, social care, commissioning, or a related field
Excellent communication skills you will work across a wide range of stakeholders
An ability to manage multiple priorities and work with pace and accuracy
A genuine commitment to person-centred, outcomes-based support
Confidence in building new relationships and developing provider networks
Good judgement, professional curiosity, and a collaborative mindsetHow To Apply

Applying is straightforward:

Submit your up-to-date CV
(Optional) Add a cover letter if you'd like to tell us more about yourself and why this role appeals to you
We'll be in touchWe look forward to hearing from you.

All offers are subject to an Enhanced DBS check and satisfactory references.

Unfortunately, we are unable to provide visa sponsorship for this position, so applicants must already have the right to work in the UK.

Please Note: This vacancy may close early if we receive a suitable application