As a point of contact for all Parts sales and technical queries, you’ll provide expert, hands-on support to dealers and end users. No two days will be the same – you’ll be helping dealers with technical parts queries, tracking shipments, cold calling customers to promote out of seasons and concept parts sales, general warehouse duties, and working closely with the factory to ensure high standards of service and product support are maintained.
Monday to Friday
8.30am-5pm
*Weekend call-outs in season
Key Responsibilities
· Provide technical support for our full range of products
· Provide high quality customer service
· Ensure all work meets our safety and quality standards
· Liaise with the factory on article issues
· Process orders coming in from outside customers
Requirements
· Strong parts identification process on parts manuals and technical drawings
· Able to work part of a small office team
· Excellent communication and customer service skills
· Based within close proximity of Grantham office to cover Seasonal weekend cover
· Full UK driving licence (essential)
· Agricultural background or a passion for the industry is a plus
Benefits
· Competitive salary and benefits package
· Private medical insurance
· Enhanced company pension scheme
· Supportive and passionate team environment
· On-going technical and professional training
· Opportunities to attend company events in Sweden and elsewhere in Europe.
To apply for the Parts Specialist role, please do so online and a member of the team will be in touch
Salary description
£30000.00 - £40000.00 per year