Recruitment / HR Coordinator

Company Description

Come join us and make a difference in the world!

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Job Description

What You’ll Be Doing

As a key member of our Recruitment Team within the wider HR department, you will play a vital role in delivering a smooth and positive onboarding experience for all new starters.

In this fast‑paced, high‑volume administrative role, you’ll be responsible for preparing contracts, processing offers, completing vetting checks, and ensuring managers and new colleagues are kept informed at every stage.

This is an excellent opportunity for someone beginning their HR career or bringing previous HR or administrative experience and looking to expand their knowledge within a supportive team.

Key Responsibilities

Act as the main point of contact for new starters and hiring managers, managing the Onboarding inbox and responding to queries.

Create and issue contracts and offer packs for new starters across the UK and Ireland.

Quality‑check all documentation to ensure accuracy and alignment with company guidelines and approved offers.

Complete Right to Work checks, DBS checks and Financial Probity checks via the Zellis Background Checking portal.

Arrange and track occupational health appointments.

Review vetting and occupational health reports, escalating concerns as required.

Attend weekly recruitment meetings and quarterly vetting meetings.

Hold quarterly account‑management calls with service providers.

Manage the Gov UK Apprenticeship portal—adding new apprentices, reviewing training agreements, and supporting invoice processing with Finance.

Request IT account set‑up and email addresses for new starters.

Create payroll employee numbers.

Process DBS renewals.

Create and maintain standard operating procedures and FAQ documents.

Track onboarding activity using weekly/monthly spreadsheets and share reports with Payroll, Marketing and the Recruitment team.

Support ad‑hoc audits across the Recruitment team.

Qualifications

Essential Skills & Experience

Ability to handle confidential information with professionalism.

Strong interpersonal and communication skills (written and verbal).

High attention to detail and accuracy.

Excellent administrative and organisational skills.

Ability to prioritise workloads and work collaboratively within a team.

Flexibility and willingness to learn.

Experience working with set processes and workflows.

Confident with data entry and report running/analysis.

Intermediate to advanced Microsoft Office skills (Word, Excel).

Desirable (Not Essential)

Experience in HR, Recruitment or contract management.

Knowledge of vetting processes such as Right to Work and DBS checks.

Experience handling employment references.

Previous use of Zellis Background Checking, ResourceLink or SmartRecruiters.

Experience using Microsoft Teams.

Experience creating and updating standard operating procedures.

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

25 days paid holiday with the option to buy/sell 

4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)

A selection of flexible benefits to suit your individual needs

All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. 

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way