Shifts:
- Sunday to Thursday 6am – 2pm
- Sunday to Thursday 7am – 3pm
- Sunday 10am – 6pm & Monday to Thursday 11am – 7pm
- Sunday 10am – 6pm & Monday to Thursday 12pm – 8pm
Your responsibilities will include:
- Answering emails, chats and telephone calls in Hebrew as well as English
- Resolving customer enquiries regarding online orders
- Being the first line of support and maintaining a great relationship with customers
About you:
You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken). This is an exciting opportunity to work for a leading UK retailer, where you will be able to develop your skills within a growing and energetic multilingual team!
Profile:
- Required to be fluent in Hebrew and English, both written and spoken
- Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired
- Possess a professional, helpful and friendly telephone manner
- Demonstrated interpersonal skills and the ability to work as part of a team and independently
- Strong communication skills, able to work in a fast-paced environment
To apply, please send your CV in English and in Word format to Suhail.
languagematters is acting as an employment agency in relation to this vacancy.