Account Manager

Boeing 767 Account Manager

📍 Basildon

We are looking for an experienced 767 Account Manager to join our team at our Basildon manufacturing site. This is not a purely desk-based role. While approximately 60% of the position involves administrative and computer-based tasks, a significant portion of time will be spent out on the factory floor. This includes locating parts, tracking progress, and actively following up on components as they move through the production process. The ideal candidate will be comfortable working in a hands-on environment, communicating with different teams, and taking a proactive approach to ensure materials and workflows stay on track.

Working Hours

* Monday – Thursday: 8.00am – 17.00pm

* Friday: 7.30am – 12.30pm ✔ Early finish every Friday

Salary

💷 £30,-000 to 35,000 per annum

Benefits Package

* Competitive salary

* Company pension scheme

* 25 days annual leave + 8 statutory holidays

* Death in Service benefit

* Long Service awards

Purpose of role and accountabilities:

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To manage our Boeing 767 Account

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To deliver on time to cost and quality

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To provide program update reports both internal and external

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Manage the Despatch schedules

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Own the business metrics of QCD regarding parts passing through the company

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Interface with other departments, the senior management teams and customers

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Maintain, improve and stabilise the Customer demand signals

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Effectively plan and manage for program recovery if required

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To generate visual business metric, which enable business performance to be tracked on a regular basis and targets achieved

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To work within cross functional teams to support business development, growth and improvement projects as required

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To lead by example and ensure appropriate standard of behaviour and conduct are maintained within the business in line with company policies

Core skills/attributes needed:

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Extensive knowledge of production processes and Customer Relationship Management preferably within the aerospace or automotive industry or similar

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Experience of working within a team of people achieving a common goal

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Problem analysis and decision making

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Strong customer focus combined with business development skills/ commercial awareness

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Be an excellent communicator with good negotiation skills

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Experience of using project management methodologies and tools

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Ability to work under pressure, as part of a team but often on their own initiative

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MRP management and deployment of

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Lead Time Analysis

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Capacity Management, development and introduction

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Problem Solving

The employee must also strive to support the elements of the SQCDP framework of the wider Gardner business;

* Safety: work in line with all accredited company safety standards in order to provide a safe working environment for all

* Quality: support the quality accreditations across the business to ensure the delivery of a ‘right first time’ performance

* Cost: support the continuous improvements in cost reduction activities across the company in order to deliver increased profitability and value for money to our customers and stakeholders

* Delivery: drive improvement in delivery performance to continually exceed customer expectations and targets

* People: support organizational capability and influence cultural change by embracing diversity, inclusion, wellbeing and community