Warehouse Operations Manager

Operations Manager

Location: Wrexham
Hours: Monday to Friday (office hours, must be flexiblity to work outside of these hours at times)
Salary: £40,000 + overtime available

Join our client in Wrexham as a Operational Leader

We're looking for a confident, driven, and experienced Warehouse Operations Manager to take full ownership across various shifts with team performance within a fast‑paced cold store and logistics environment.

This is an opportunity for someone who thrives on responsibility, leads with authority, and can balance hands‑on involvement with strategic oversight.

You will be the operational presence on either days, afternoons or nights, ensuring safe, smooth, and high‑quality running of the site, while acting as the key link between the night shift teams and the Site Manager.

What You'll Be Responsible For

Operational Leadership

Take full accountability for warehouse operations.
Lead and support Cold Store Operators across multiple shift patterns.
Provide strong leadership presence on the warehouse floor.
Ensure smooth workflow, performance, safety and accuracy.
Act as an Onsite Manager, reporting directly to the Site Manager.
Hands‑on support when required (Counterbalance/Reach licences advantageous).

Customer Experience

Work closely with Customer Service and Admin teams.
Resolve issues quickly and professionally.
Maintain excellent service levels for key customers.
Attend customer performance reviews where required.

Quality, Safety & Culture

Champion outstanding health & safety standards.
Ensure compliance with food safety, temperature controls, and high-bay processes.
Promote a safe, positive, and quality‑driven culture across the shift.
Support LEAN, continuous improvement and 5S initiatives.

Operational Expertise

Experience of logistics, warehousing, or cold store operations.
Understanding of blast freezing, crystallisation, and food safety (preferred).
Ability to balance operational oversight with strategic decision‑making.

People Management

Lead, support, and mentor night-shift teams.
Manage absences, performance, welfare and development.
Ensure the Night Supervisor is supported and performing effectively.
Promote progression, discipline, and a productive team culture.

Systems & Reporting

Confident using Microsoft Office and warehouse management systems.
Provide accurate reporting to the Site Manager.
Support site improvement plans and operational projects.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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