Contract Consultant (Client Delivery)

Summary

At Adecco, we believe in putting people first and creating opportunities that make a real difference. As a Contract Consultant, you will play a key role in delivering high-quality recruitment and outstanding candidate care, supporting both our clients and associates every step of the way. You'll be responsible for attracting top talent, ensuring a seamless onboarding experience, and providing ongoing support to associates while on assignment. Working closely with your line manager, you'll help deliver results against agreed timelines and costs, all while building strong, lasting relationships.

Main Responsibilities

This is a dynamic, people-focused role where your ability to stay organised, adaptable, and solutions-driven will be key. You'll bring previous recruitment or HR experience (or transferable skills), along with excellent communication and relationship-building abilities. A strong attention to detail, effective time management, and confidence working both independently and as part of a team are essential. You'll also be comfortable using MS Office tools and learning new systems quickly in a fast-paced environment.

Key Duties

You'll take ownership of the full candidate journey, from attraction and registration through to aftercare and ongoing support. This includes ensuring all candidates are compliant with pre-employment checks, maintaining accurate and up-to-date records, and supporting client requirements with precision and care. You'll act as a trusted point of contact for associates, providing guidance, resolving queries, and supporting with performance and wellbeing where needed.

In addition, you'll contribute to delivering excellent service by managing payroll processes, supporting vacancy fulfilment, maintaining client data for accurate invoicing, and ensuring all activities align with Adecco policies and compliance standards. You'll regularly engage with both clients and associates to ensure satisfaction, identify improvements, and strengthen long-term partnerships, while also taking part in training and continuous development.

What We're Looking For

We're looking for someone who shares our passion for people, thrives on building meaningful connections, and is motivated to make a positive impact every day.

People-First Mindset You genuinely care about people and are committed to delivering a supportive, inclusive, and positive experience for both clients and associates. You build trust quickly and act with empathy, integrity, and professionalism in everything you do.

Collaborative Team Player You believe in the power of teamwork and actively contribute to a supportive and high-performing environment. You work closely with colleagues, share knowledge, and take pride in achieving shared goals together.

Relationship Builder You're confident developing strong, long-term relationships based on trust and understanding. You engage with clients and associates proactively, ensuring their needs are met and expectations exceeded.

Confident Communicator & Influencer You communicate clearly and effectively at all levels, adapting your style where needed. You listen actively, ask insightful questions, and are able to influence and guide others while handling challenges with confidence and professionalism.

Driven & Accountable You take ownership of your work and are motivated to deliver results. You bring a proactive, resilient approach, continuously looking for ways to improve performance and add value.

Customer-Centric Approach You are passionate about delivering exceptional service. You take the time to understand needs, respond to feedback, and go the extra mile to create positive experiences.

Organised & Detail-Oriented You manage priorities effectively, stay focused under pressure, and approach tasks with structure and accuracy. You are committed to delivering high-quality work and meeting deadlines.

Adaptable & Growth-Focused You embrace change, remain flexible in a fast-moving environment, and are open to new ideas and ways of working. You are eager to learn, develop, and grow within the role