Maidstone| Full-Time | Office-Based
Are you a technical professional with a strong sales background, looking to take the next step in your career? We are recruiting for a Technical Sales Lead to join a leading team in the wastewater industry. If you have experience in both technical product knowledge and sales, this is your opportunity to provide expert advice and technical support, while managing key accounts and driving business success.
Key Responsibilities
·Technical Presentations: Prepare and deliver technical presentations to explain products or services to customers, both face-to-face and virtually.
·Technical Support: Work closely with the sales administrator to ensure solutions are technically accurate, achievable, and cost-effective.
·Key Account Management: Manage service contract customers, including handling customer enquiries, collating reports, and maintaining high levels of satisfaction.
·Customer Support: Work with customers and engineers to assess equipment needs and ensure products meet system requirements.
·Sales Support: Collaborate with the sales team to understand customer demands and provide necessary technical support.
·Product Development: Consult on product development and recommend new or improved products to customers.
·Problem Solving: Help customers resolve issues with product usage to ensure satisfaction.
·Negotiation: Assist the sales team with negotiating contract terms to secure orders, ensuring delivery and product standards are met.
·Customer Service & Marketing: Support the marketing team with sourcing material for social media posts, sending feedback forms, and following up on responses.
·Enquiry Management: Monitor the sales inbox and direct emails, gathering initial information for quotes.
·Service & Maintenance Agreements (CSM): Update and ensure accuracy of service and maintenance agreements.
What We're Looking For
Essential Requirements
·Technical Expertise: A strong understanding of technical aspects, including potable water booster sets and small domestic wastewater plants.
·Sales Experience: Proven track record in sales, particularly within the wastewater or related industries.
·Communication Skills: Excellent communication and presentation skills to convey complex technical information clearly.
·Organisational Skills: Ability to manage multiple tasks in a fast-changing environment and meet deadlines.
Desirable Skills
·Salesforce CRM System: Experience with Salesforce CRM and report creation is desirable, though training can be provided if needed.
Benefits
·Competitive salary with performance-based incentives
·22 days annual leave plus bank holidays
·Private healthcare, income protection, and pension scheme
·Onsite parking, in-house gym, and company events
·Employee referral scheme and free bus commute
Salary description
£40000.00 - £40000.00 per year