Ocean Import Coordinator

Ocean Import Coordinator - Ipswich - Up to £38,000
Are you an experienced import professional looking for your next challenge?

A highly respected, multi award-winning logistics and supply chain solutions provider is looking for a Sea Freight Import Coordinator to join its busy import team based in Ipswich.

In this role, you will manage sea freight shipments from origin through to final delivery while delivering a high level of customer service and ensuring efficient operational performance. This is an excellent opportunity to work in a fast-moving logistics environment where collaboration, innovation, and professional development are encouraged.

What's On Offer

Up to £38,000
Monthly bonus
Hybrid working - 2 days from home
Healthcare plan
Cycle to work scheme
Gym and experience-day discounts
Loyalty and recognition rewards

Key Responsibilities

Managing end-to-end sea freight import shipments
Liaising with overseas agents, clients, and suppliers to ensure timely cargo dispatch
Handling shipments accurately within CargoWise in line with agreed KPIs
Maintaining high standards of data quality to ensure clients receive real-time updates via the company's visibility platform
Ensuring the timely receipt and processing of shipping documentation and customs clearance information
Coordinating and organising final delivery arrangements in line with client requirements
Proactively tracking shipments and resolving delays or operational issues
Ensuring client Standard Operating Procedures (SOPs) are consistently followed
Producing accurate invoicing and job costing
Building and maintaining strong client relationships to support long-term business growth

Skills & Experience Required

Proven experience in sea freight import operations within a freight forwarding environment (essential)
Experience with CargoWise or a similar Transport Management System (desirable)
Strong organisational and time-management skills
Excellent communication and customer service abilities
High attention to detail with effective problem-solving skills
A proactive and solutions-focused approach
Experience with purchase order management is advantageous
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy