Senior Planned Operations Manager

Senior Planned Operations Manager – Hampshire | Housing Client
£72,000 per annum
37 hours per week
Permanent

We are currently recruiting for a Senior Planned Operations Manager to join a leading Housing Association client based in Hampshire. This is a senior leadership role responsible for the delivery of all planned and cyclical works programmes across a large housing portfolio.
Managing a significant annual budget of circa £23M, you will lead multi-disciplinary teams delivering key investment works including kitchens, bathrooms, roofing, windows and wider refurbishment programmes. This role plays a critical part in ensuring compliance, performance, and value for money across all planned works.

Responsibilities

Lead and manage Planned Delivery Teams, driving a high-performance and collaborative culture
Oversee the delivery of all planned and cyclical maintenance programmes across the housing stock
Take full accountability for a £23M budget, including forecasting, monitoring, and financial reporting
Ensure effective resource planning, procurement, and programme delivery across internal teams and contractors
Monitor performance against KPIs, ensuring quality, cost efficiency, and programme targets are achieved
Drive continuous improvement and identify opportunities for cost savings and operational efficiencies
Ensure full compliance with statutory and regulatory requirements including Fire Safety, Asbestos, Legionella, Electrical and Building Safety regulations
Act as an escalation point for complex complaints, ensuring high levels of customer satisfaction
Implement robust reporting frameworks to drive accountability and performance across teamsRequirements

Proven experience managing large-scale planned works programmes within a housing organisation
Strong commercial awareness with experience managing significant budgets
Demonstrable leadership experience managing operational teams and contractors
In-depth knowledge of housing compliance and statutory regulations
Relevant construction qualification or equivalent experience
Health & Safety qualification (IOSH / NEBOSH or equivalent)
Strong communication and stakeholder management skills
Ideally working towards or holding a CIH Level 4 qualification (or equivalent)If you're looking for work but this role isn’t for you, please feel free to get in touch with what you're looking for.
Contact: James Glover at Service Care Solutions on (phone number removed)
or via email at (url removed)