Administrator

Administrator (Permanent)
Salary: Up to £32,000 per annum 
Start Date: ASAP - you must be available immedidately
Location: Fully Office‑based (St Ives, Cambridgeshire)

An opportunity has arisen for a proactive and detail‑driven Administrator to join a friendly, professional team. This role is ideal for someone with strong administrative and sales coordination skills who enjoys picking up the phone, keeping systems accurate, and supporting the wider sales process.

Working Pattern & Flexibility Flexibility is available.
Options include:

Part‑time:
Monday to Friday, 9:00am–3:00pm or 9:00am–2:00pm
4 days a week
Full‑time:
8:00am–5:00pm (8:00am–4:00pm on FridaysThe Role Reporting to senior leadership, you will play a key role in administering and driving the internal sales process. This is a hands‑on role requiring confidence on the phone, strong organisation, and an accurate, detail‑focused approach.

Key Responsibilities
Administer and manage the internal sales process end‑to‑end
Follow up submitted quotes after two weeks, chasing responses and feedback
Make warm outbound calls to chase leads and obtain answers
Operate, maintain, and update the Salesforce CRM system (including start dates, pipelines, and status updates)
Liaise with the estimating team to obtain quote and tender information
Review and monitor customer pipelines once signed off by senior management
Analyse lost, current, and upcoming projects
Identify new business opportunities through customer follow‑up conversations
Ensure customer requirements are clearly captured and delivered
Record and report customer feedback and satisfaction
Assist with marketing activity and planned client events
Provide general sales administration
PA‑style support for senior leadership (booking travel, hotels, events, meetings, etc.)About You
Confident and happy to pick up the phone 
Highly organised, accurate, and detail‑orientated
Proactive with strong “get up and go” and initiative
Professional and friendly telephone manner
Comfortable working with CRM systems and databasesIf you are interested please apply today