We are looking to recruit a proven Senior Sales Ambassador with ambition, drive and passion for perfume and luxury retail.
You will be working in a true luxury retail boutique within Harrods, London, and contribute to its success and growth with the right standards of service excellence.
Requirements:
- Previous senior sales experience in luxury retail.
- Excellent communication and a high level of customer service.
- Experience with high profile and UHNW clients.
- Detail-oriented.
- Team player.
- Impeccable personal presentation.
Job description:
- Act as a true ambassador of the House.
- Apply excellent customer service skills while offering advice and assistance to customers in a professional and efficient manner.
- Build meaningful, lasting connections with clients and maintain accurate data in our CRM platform.
- Work in compliance with the company's high standards and in accordance with luxury brand requirements.
- Seamlessly handle payments at the point of sale.
- Utilise interpersonal and communication skills while providing exceptional service and engage with customers to tailor their experience.
- Maintain the workspace to the highest standard.
- Gain teamwork skills by supporting the work of others and acting as a proactive and engaged team member while positively and confidently responding to assigned tasks.