Key Responsibilities
* Responding to phone calls and emails regarding patient prescription queries and product information
* Taking payments
* Receiving and logging stock
* Liaising with clinics and healthcare professionals
* Stock counts
* Escalating unresolved issues to the appropriate person
* Keeping records of customer interactions and transactions
* Accurate record keeping
* Communicating and co-coordinating with internal departments
* General pharmacy administration.
Key Attributes
* Customer Service experience
* Experience in a pharmaceutical/healthcare setting, interacting with patients (desirable)
* Numeracy skills
* IT literate
* Organisational skills
* Strong written and verbal communication skills
Benefits
* 20 Days Holiday plus Bank Holidays
* Additional day holiday on Birthday
* Company Pension
* Life Insurance
* Employee Discount
* Annual Bonus
* Sick Pay
* Health & Wellbeing programme
* Bereavement Leave
* Company Social Events
Please note: As you can appreciate we are currently overwhelmed with applications and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, you have been unsuccessful on this occasion.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas and completing relevant tests and a full competency based interview.
Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant Donna Jackson
Salary description
£26437.00 - £26437.00 per year