Customer Call Agent - Heathrow

Company Name: Logic 360 Ltd

Job Opportunity: Customer Call Agent

Location: Heathrow Airport

Employment Type: On-going

Working Shift Patterns: Varied days between Monday – Sunday

Working Hours: 40 – 45 hours per week (06:00 – 15:30, 08:00 – 17:30, 10:30 – 20:00 & 13:30 – 23:00)

Salary: £12.80ph (Weekly pay)

Job Description:

We are currently seeking highly motivated, enthusiastic and customer focused individuals to come and join our team. The successful candidate will be responsible for delivering a first-class service to customers when collecting and/or delivering rental vehicles. You will be responsible for the delivery and collection of rental vehicles directly from customers’ homes, places of work or other chosen destinations.

Key Responsibilities:

Dealing with inbound & outbound bookings
Handling customer queries via telephone & email
Booking vehicle collections and returns
Updating and monitoring of the companies booking systems, databases etc
General admin duties
Requirements:

Strong customer service skills
Computer literate and competent using a variety of systems
Good level of verbal and written communication skills
Have the ability to work independently and as a team
Able to work on any of the shift times above
Skills:

Excellent communication skills (Verbal and written)
Interpersonal skills
Admin and computer skills
Able to adapt to fast paced and challenging situations
How to Apply:

If you feel that you could thrive in a fast paced environment as a Customer Call Agent and would like to take the next step in your career, we want to hear from you! Please send your CV to  or apply through our website at