Office Administrator/ Credit Control

We are seeking a motivated, detail oriented, and highly competent Office Administrator to support our well‑established customer base. This is an exciting opportunity to join a privately owned organisation that is experiencing significant growth and investing heavily in building a professional, efficient operation across the UK.

In this varied and fast‑paced role, you will work as part of a small, friendly, and customer focused team, providing vital administrative and financial support to ensure the smooth running of daily business activities.

Working Monday to Friday 8.30am-5pm Monday to Friday in the office in central Basingstoke.

Key Responsibilities

Customer & Supplier Communication

Act as a first point of contact for customers and suppliers via email and telephone.
Build strong working relationships through professional and timely communication.
Provide daily support to sales and technical teams.

Customer Administration & Finance Support

Process customer invoices for UK and export orders.
Prepare and maintain export documentation in line with customs and tax regulations.
Produce and distribute customer statements.
Proactively manage credit control, including monitoring credit limits and payment terms.
Liaise with the Office Manager and Sales Team regarding overdue payments.
Update cash books and the ERP system with customer receivables.
Produce accurate financial reports to support month‑end closing.
Complete inventory reconciliation as required.

Supplier Administration

Receive, validate, and process supplier invoices into the ERP system.
Prepare supplier payments and issue remittance advice.
Ensure supplier information is accurate and up to date.

Reporting & Document Management

Prepare and proof‑read reports, letters, proposals, quotations, and presentations for the Sales Team.
Generate reports from internal databases using Excel and Word.
Maintain organised and accessible SharePoint folders.
Support VAT reporting for UK and CZ entities.

General Office Support

Provide administrative support to all departments as required.
Assist with general housekeeping and office duties.
Provide holiday and sickness cover for other team members.

Skills & Experience Required

Strong organisational skills with a high level of attention to detail.
Confident communicator with excellent written and verbal skills.
Experience working within an office environment (finance or administration experience preferred).
Proficiency with Microsoft Office, including Excel, Word, and SharePoint.
Ability to work effectively both independently and as part of a small team.
Experience with ERP systems (desirable but not essential).
Ability to manage multiple priorities and meet deadlines.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website