Customer Service Coordinator

Customer Service Coordinator
Hemel Hempstead
An exciting opportunity has arisen for a highly organised and detail-oriented individual to join a busy company as an Customer Service Coordinator. This position plays a vital role in supporting sales operations by ensuring that orders, reports, and product data are managed accurately and efficiently.

Key Duties as a Customer Service Coordinator:

Accurately input and manage customer orders within the system
Generate and issue proforma invoices as required
Produce and maintain reports relating to outstanding and active orders
Communicate order updates and relevant information to both internal teams and customers
Maintain organised and up-to-date documentation, including job records
Set up and manage new product or part records within the system
Track overdue items and liaise with internal teams to obtain missing updates
Ensure all system data is kept accurate and current
Provide day-to-day administrative and operational support to the Sales Team
Assist with general coordination tasks to support smooth sales processesCustomer Service Coordinator Requirements:

Strong IT skills with the ability to quickly learn new systems
Previous exposure to ERP systems
Excellent attention to detail and accuracy in data handling
Strong organisational skills with the ability to manage multiple tasks
Effective communication skills, both written and verbal
A proactive mindset with the ability to follow up on outstanding information
Background in sales support, customer service, or administration is advantageousPlease apply now for this Customer Service Coordinator role or contact Molly Brooks at ProTech Recruitment