Field Operations Manager (Building Services)

JR305: Field Operations Manager (Building Services)

Locations: Surrey, Berkshire & West London

Salary: £51,515.10 Per annum + Vehicle allowance

Overview:

First Military Recruitment is working in partnership with our reputable client who are seeking a Field Operations Manager to join their team.

The successful candidate will manage, direct and plan all works carried out by allocated resources across contracts, ensuring service delivery, quality, cost control, compliance, and timely completion of works. The role is responsible for operational delivery, financial performance, contractual compliance, HR matters, and Health & Safety,.

Duties and Responsibilities:

Manage, plan, organise and coordinate works orders within agreed timescales and budgets
Ensure variations and additional costs are recovered and proper accounts are submitted in line with approved budgets
Direct in-house operatives, agency staff, and subcontractors to maximise productivity, quality, and customer satisfaction
Ensure efficient use of labour, plant, equipment, materials and transport resources
Monitor KPIs, complaints, service delivery performance and implement improvement actions
Administer incentive schemes and resolve queries relating to payments and discrepancies
Ensure compliance with operational procedures and identify opportunities for continuous improvement
Take responsibility for Health & Safety across all service delivery activities, ensuring risks are appropriately managed
Utilise digital systems (e.g. Oneserve, Safety Culture) to support operational monitoring and reporting
Present operational performance reports including KPIs, H&S, resource levels, WIP, and financial performance at weekly/monthly meetings
Monitor contract and account performance and implement corrective action where required
Provide quotations and priced variations for client approval
Support preparation and submission of interim and final accounts
Maintain strong client relationships and attend client meetings as required
Manage recruitment, onboarding, attendance, sickness, performance and productivity, taking appropriate action where required
Ensure compliance with all Health & Safety requirements including risk assessments, method statements, CDM compliance and PPE usage
Skills and Qualifications:

City & Guilds / time-served tradesperson with minimum 5 years’ site experience within property maintenance/construction OR CIOB Level 4 Diploma in Site Management
CSCS Supervisor/Manager card 
SMSTS or equivalent H&S qualification 
Asbestos Awareness certificate
IOSH Working Safely or equivalent
Additional H&S qualifications (e.g. Working at Height, Manual Handling, First Aid)
Full UK driving licence 
Locations: Surrey, Berkshire & West London

Salary: £51,515.10 Per annum + Vehicle allowance