Due to continued growth, they are seeking an experienced and commercially driven Operations Director to lead and develop their operational function, ensuring the highest standards of service delivery, compliance, and client satisfaction.
As Operations Director, you will take full responsibility for the day-to-day operational performance of the business. Working closely with senior leadership, you will play a key role in shaping strategy, driving growth, and ensuring projects are delivered efficiently, safely, and to the highest quality standards.
This is a senior leadership position requiring a balance of operational excellence, commercial awareness, and strong people management skills.
Key Responsibilities
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Lead and oversee all operational activities across multiple projects and sites
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Work closely with senior leadership to align operational delivery with business objectives
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Ensure full compliance with industry regulations, health & safety standards, and project specifications
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Manage and support Contracts Managers, ensuring effective delivery across all live projects
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Take ownership of resource planning, workforce supervision, and subcontractor management
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Drive business growth through involvement in tenders, client engagement, and identifying new opportunities
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Build and maintain strong client relationships, ensuring high levels of satisfaction and repeat business
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Oversee budgeting, cost control, and financial performance of projects
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Manage variations, day works, and ensure accurate commercial reporting
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Ensure materials and stock are effectively managed and available for all sites
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Implement and maintain training plans to develop staff capability and performance
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Monitor quality standards across all projects and implement improvements where required
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Contribute to wider business strategy, marketing initiatives, and networking activities
Requirements
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Proven experience in a senior operational leadership role within passive fire protection, construction, or a related sector
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Strong knowledge and hands-on experience with fire doors and fire stopping systems (essential)
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Demonstrable track record of managing multiple projects and teams successfully
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Experience in tendering, winning work, and developing client relationships
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Strong commercial awareness with the ability to manage budgets and drive profitability
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In-depth understanding of health & safety and compliance within the construction/fire sector
Qualifications
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CSCS Card (minimum requirement)
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NVQ Level 2 or above (or equivalent)
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SSSTS or SMSTS (essential)
Skills & Attributes
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Confident communicator with the ability to engage at all levels
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Proactive, solutions-focused, and commercially minded
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Able to work in a fast-paced environment and adapt to changing priorities
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Strong IT skills including Microsoft Office (Word, Excel, Outlook)
What’s on Offer
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Opportunity to join a growing and reputable business within a specialist sector
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Senior leadership role with real influence over company direction and growth
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Competitive salary and benefits package
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Long-term career progression opportunities
If you are an experienced Operations Manager or Director looking to step into a strategic leadership role within a growing and highly specialised sector, we would be keen to hear from you.
Apply now with your CV for a confidential discussion
Salary description
£100000.00 - £110000.00 per year