Parts/Sales/Customer Service Advisor

Personnel Solutions are looking for a dedicated and detail-oriented Parts/Sales/Customer Service Advisor to join our client in Bilsthorpe, NG22. The ideal candidate will play a crucial role in ensuring the efficient operation of the parts department by providing exceptional customer service and maintaining accurate inventory records. This position requires strong organisational skills, effective communication abilities, and a commitment to maintaining high standards of service.

Hours/Salary

* Monday - Friday

* 8.30am-5pm

* Every other Saturday 8.30am-1pm

* £28.5k - £32k

Responsibilities

* Assist customers in identifying and sourcing the correct parts for their needs.

* Maintain accurate inventory records, ensuring all parts are properly logged and accounted for.

* Communicate effectively with customers via phone and in person, demonstrating excellent phone etiquette.

* Collaborate with team members to ensure timely processing of orders and deliveries.

* Utilise Excel for tracking inventory levels and generating reports as needed.

* Provide multilingual support to customers when necessary, enhancing the overall customer experience.

* Organise the parts department to ensure a clean and efficient workspace.

* Stay updated on new products and industry trends to provide knowledgeable assistance.

Requirements

* Proven experience in a similar role within the automotive or related industry is preferred.

* Strong organisational skills with the ability to maintain accurate records.

* Excellent communication skills, both verbal and written, with a focus on customer service.

* Ability to work effectively in a fast-paced environment while maintaining attention to detail.

* A proactive attitude towards problem-solving and a willingness to learn new skills.

To apply for this role, please do so online and we will be in touch