Key Responsibilities
* Manage and progress casework in line with government policy, ensuring fair, well-documented, and transparent decisions.
* Analyse complex information from multiple sources to reach accurate conclusions.
* Handle confidential and, at times, distressing material with professionalism and care.
* Work to daily case targets while maintaining high standards of accuracy and quality.
* Communicate effectively with a range of internal and external stakeholders in a fast-paced environment.
* Ensure full compliance with data protection and information security requirements.
Essential Skills & Experience
* Active SC Clearance with no restrictions – Sole UK Nationals only (dual nationals not eligible).
* Proven casework experience within structured, policy-driven, or regulated environments.
* Excellent analytical, written, and verbal communication skills.
* Confident using Microsoft Office 365.
* Demonstrated resilience, empathy, and the ability to make objective, policy-based decisions.
* Solid understanding of Data Protection regulations.
Desirable Experience
* Previous experience within the Home Office, policing, immigration, or similar government departments.
* Experience managing complex or sensitive cases.
Working Arrangements
* Hybrid working model - 1–3 days per week in London office..
Interview Process
* One-stage virtual interview via Microsoft Teams
Salary description
£214.00 - £214.00 per day