Are you ready to embark on an exciting journey in services equipment hire industry? Our client is seeking a dynamic Branch Assistant to join their vibrant team at the Staines depot! If you thrive in a fast-paced environment and have a passion for delivering outstanding customer service, this is the opportunity for you!
Location: Staines
Contract Type: Temp to Perm
Working Pattern: Full Time
Role Overview:
As the face of our Staines branch, you will play a crucial role in supporting daily operations. This hands-on position combines customer service, hire administration, and basic office tasks, making every day unique and rewarding.
Key Responsibilities:
Customer Interaction: Greet and assist customers in branch, over the phone, and via email, ensuring they feel welcomed and valued.
Sales Processing: Accurately process sales and hire transactions using the till and internal systems, helping customers with their needs efficiently.
Hire Administration: Support the hire process by booking hires, off-hires, and managing returns with precision.
Order Preparation: Pick, pack, and prepare customer orders with care, ensuring timely delivery of products.
Stock Management: Replenish stock and maintain a clean, safe, and organized working environment to enhance productivity.
Delivery Assistance: Assist with deliveries, goods-in, and stock checks to keep operations running smoothly.
Product Advice: Provide customers with knowledgeable product and hire advice, enhancing their overall experience.
Office Tasks: Carry out basic office-based tasks, including order processing, data entry, and system updates, ensuring everything is up to date.
Team Collaboration: Work collaboratively with the branch team to achieve operational and sales targets, contributing to a lively team atmosphere.
Requirements:
Previous experience in a customer-facing, hire, warehouse, or trade environment is preferred.
Hire industry experience is a bonus, but not essential!
Familiarity with building or plumbing materials is advantageous, though not required.
Confident using computers for order processing, hire systems, and MS Office applications.
Strong communication and teamwork skills to foster a collaborative environment.
Reliable, punctual, and proactive with a positive attitude that inspires others.
What We Offer:
A temporary-to-permanent opportunity to grow your career.
A friendly and supportive team environment where you can thrive.
The chance to gain valuable experience in hire and branch operations.
If you're ready to make your mark in the construction and building services equipment hire industry and be part of a fantastic team, we want to hear from you!
Apply today and take the first step towards a rewarding career as a Branch Assistant! Your future awaits!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£12.98 - £13.46 per hour